Privacy Policy

Last Updated: October 2026

Komail Zaidi Films (“KZ Films,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, contact forms, booking inquiries, payment process, and related services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you contact us, request a quotation, book a service, or make a payment, we may collect information such as:

• Full name
• Email address
• Phone number
• Billing or service address
• Event or project details
• Selected service
• Messages and inquiries submitted through our website
• Payment-related information necessary to process a transaction
• Technical information such as IP address, browser type, device type, and website usage data

We do not intentionally collect more personal information than is reasonably necessary to provide our services.

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and quotation requests
• Confirm bookings and service arrangements
• Provide photography, videography, editing, and related creative services
• Process payments and issue invoices or receipts
• Communicate regarding project progress, schedules, delivery, or support
• Maintain business and accounting records
• Improve our website and customer experience
• Prevent fraud, unauthorized transactions, or misuse of our services
• Comply with applicable legal, regulatory, banking, and payment-processing requirements

3. Payments

Payments may be processed through third-party payment gateways, banks, or payment service providers.

We do not normally store complete card numbers, card security codes, or other sensitive card authentication information on our website. Payment providers process such information according to their own security standards and privacy policies.

Customers should review the privacy terms of the relevant payment provider when completing a transaction.

4. Sharing of Information

We do not sell or rent your personal information.

We may share limited information with third parties where reasonably necessary, including:

• Payment processors and financial institutions
• Website hosting and technical service providers
• Accounting, legal, or professional advisers
• Contractors or service providers involved in fulfilling your project
• Government or regulatory authorities where required by law

We only share information necessary for the relevant purpose.

5. Photography, Video, and Client Content

As part of our services, clients may provide or allow us to create photographs, videos, logos, graphics, project files, or other content.

Such materials are handled for the purpose of completing the agreed service.

We will not publicly use identifiable client content for promotional, portfolio, advertising, or social media purposes where separate consent is reasonably required, unless permission has been provided or such use has otherwise been agreed with the client.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide services
• Maintain business records
• Resolve disputes
• Meet tax, accounting, legal, or regulatory obligations

Information that is no longer required may be securely deleted or anonymized.

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality, remember preferences, analyze website traffic, and understand how visitors use the site.

You may control or disable cookies through your browser settings. Some website functions may not work properly if cookies are disabled.

9. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or payment providers.

We are not responsible for the privacy practices or content of third-party websites. Visitors should review the privacy policies of those services separately.

10. Your Rights and Choices

You may contact us to request:

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion of information where legally permitted
• Withdrawal of consent for certain communications
• Clarification regarding how your information is being used

We may need to verify your identity before processing certain requests.

11. Children’s Privacy

Our services are not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent from a parent, guardian, or responsible adult where required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, payment methods, or legal obligations.

Any revised version will be posted on this page with an updated revision date.

13. Contact Us

For any questions regarding this Privacy Policy or how your personal information is handled, please contact us through the contact details provided on our website.