Terms & Conditions

Last Updated: October 2026

These Terms & Conditions govern the use of the Komail Zaidi Films (“KZ Films,” “we,” “our,” or “us”) website and the booking, purchase, and delivery of our photography, videography, editing, production, and related creative services.

By using our website, requesting a quotation, confirming a booking, or making a payment, you agree to these Terms & Conditions.

1. Services

KZ Films provides creative and production services including photography, videography, editing, event coverage, corporate and brand content, and related services.

The exact scope, price, schedule, deliverables, and any special requirements will be confirmed through a quotation, invoice, booking confirmation, agreement, or written communication.

2. Quotations and Pricing

Quotations are based on the information provided by the client at the time of inquiry.

Prices may vary depending on factors such as:

• Type and duration of service
• Location
• Number of photographers or videographers
• Editing requirements
• Equipment or production needs
• Travel or accommodation
• Urgency or expedited delivery
• Additional revisions or scope changes

Any additional work outside the agreed scope may be charged separately.

3. Booking Confirmation

A booking is considered confirmed only after we have accepted the booking and any required advance payment or deposit has been received.

Dates and production resources may remain available to other clients until the booking is formally confirmed.

4. Payments

Clients must make payments according to the agreed quotation, invoice, or payment schedule.

We may accept payments through approved banks, payment gateways, cards, bank transfers, or other supported payment methods.

The client is responsible for ensuring that payment information provided is accurate and that they are authorized to use the selected payment method.

5. Deposits and Advance Payments

We may require a deposit or advance payment to reserve a date, team, equipment, or production resources.

Deposits may become non-refundable once resources have been reserved or costs have been incurred.

Refund and cancellation matters are handled according to our Refund & Cancellation Policy.

6. Client Responsibilities

The client is responsible for:

• Providing accurate booking and contact information
• Supplying necessary project instructions and requirements
• Obtaining required venue, location, or access permissions where applicable
• Ensuring scheduled participants are available on time
• Providing logos, brand assets, scripts, references, or other materials required for the project
• Reviewing drafts or proofs within reasonable timeframes

Delays caused by missing client information, approvals, access, or materials may affect delivery timelines.

7. Changes to Scope

Any material change to the agreed project scope may result in revised pricing, scheduling, or delivery timelines.

Examples include:

• Additional shoot hours
• Additional locations
• Extra deliverables
• Additional editing
• Reshoots
• Additional crew or equipment

We will communicate any additional charges before proceeding with significant extra work.

8. Service Delivery

Delivery timelines depend on the nature and complexity of the project.

Estimated delivery dates are provided in good faith but may change due to editing requirements, client revisions, technical issues, unforeseen circumstances, or third-party delays.

Digital deliverables may be provided through online download links, cloud storage, email, physical media, or another agreed delivery method.

9. Revisions

Reasonable revisions may be included where agreed.

Requests that substantially change the original creative direction, scope, or approved concept may be treated as additional work and charged separately.

Revision limits, if applicable, may be stated in the quotation or project agreement.

10. Copyright and Usage Rights

Unless otherwise agreed in writing, KZ Films retains copyright in the original photographs, videos, edits, and creative work produced by us.

Clients receive the agreed usage rights for the final delivered materials.

Clients may not resell, sublicense, claim authorship of, or materially alter our work for unauthorized commercial use unless such rights have been expressly granted.

11. Portfolio and Promotional Use

We may request permission to use selected completed work for our portfolio, website, social media, marketing, or promotional purposes.

Where client confidentiality or privacy applies, we will respect agreed restrictions.

12. Client-Supplied Materials

The client confirms that they have the necessary rights or permissions to provide any logos, music, images, scripts, trademarks, footage, or other materials supplied to us.

The client is responsible for claims arising from materials they provide without proper authorization.

13. Cancellations and Refunds

Cancellations, rescheduling, and refunds are governed by our Refund & Cancellation Policy.

Clients should review that policy before confirming a booking or making a payment.

14. Limitation of Liability

We will use reasonable care and professional effort in providing our services.

To the extent permitted by applicable law, KZ Films will not be liable for indirect, incidental, or consequential losses arising from delays, technical issues, third-party failures, venue restrictions, weather, equipment malfunction, or circumstances outside our reasonable control.

Where liability applies, our total liability will generally not exceed the amount paid by the client for the affected service.

15. Force Majeure

We are not responsible for delays or failure to perform caused by circumstances beyond our reasonable control, including severe weather, natural disasters, government restrictions, civil disturbance, technical outages, illness, transport disruption, or venue closure.

Where possible, we will work with the client to reschedule or provide an alternative solution.

16. Website Use

Users may not:

• Misuse or interfere with the website
• Attempt unauthorized access to website systems
• Submit false, fraudulent, or unlawful information
• Copy or misuse website content without permission
• Use the website for unlawful purposes

17. Privacy

Use of personal information is governed by our Privacy Policy.

By using our website or services, you acknowledge that personal information may be processed as described in that policy.

18. Third-Party Services

Our services may involve third-party providers such as payment processors, cloud storage providers, venues, printing services, or technical platforms.

We are not responsible for the independent terms, policies, or actions of third-party providers.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of Pakistan.

Any dispute will first be addressed through good-faith discussion between the parties before either party pursues other available legal remedies.

20. Updates to These Terms

We may update these Terms & Conditions from time to time.

The latest version will be published on our website with the updated revision date.

21. Contact

If you have questions about these Terms & Conditions, please contact us using the contact information provided on our website.